starlings

Help · How to

Remove a channel without a subject

A channel belongs to a project, lead, partner or event. When Core deletes the subject, the channel stays in everyone's list. An admin can remove it. Removing hides the channel for everyone; its messages are kept, and you can restore it.

Remove one

  1. Open Admin, then Jobs. Find Channels without a subject.
  2. The card lists every channel whose subject Core says is gone, with its kind, when it was created, its last message and how many messages it holds.
  3. Choose Remove on the row. The channel leaves everyone's list, search and INBOX at their next refresh.

If the card says some channels were not checked yet, choose Check more. If it says some couldn't be checked, Core did not answer for them. They are not listed and not removed. Try again in a moment.

Put one back

The card lists channels you removed, newest first. Choose Restore on the row. The channel returns with its whole history.

A channel also comes back by itself when its subject does: an event filed on the subject, a message arriving for the channel, or someone opening the subject again. Nothing is lost by removing one too early.

What can't be removed

  • A direct message, a group or Team. Only a project, lead, partner or event channel can be removed.
  • A channel whose subject Core still has. Starlings asks Core for that subject by its id. If Core fails, times out or answers with anything but "no such subject", nothing is removed.

Removing and restoring are admin actions and appear under Changes in Admin.

Where it works

CapabilitymacOS HostmacOS JoinWebiOS / iPadOSAgent access
Channels on the work itselfWorksWorksWorksWorkssend_message (MCP), meet://thread/{id}

Verified · docs/help/howto/remove-a-channel-without-a-subject.md